Focusene FAQs

Where is Focusene™ manufactured?
Focusene™ is made in the USA in a facility that meets FDA guidelines and was awarded the NSF seal for Good Manufacturing Practices (GMP). Sadly, many supplements available online are made in China. China currently has a bad track record with product contamination after lead was found in numerous products. We are proud to manufacture Focusene™ in the US.

What is the minimum age for taking Focusene™ Focusene™ is recommended for adults age 18 and older. This is not because we have found Focusene™ to be unsafe for children, but because we believe parents should do their diligence to review the ingredients in anything they give their kids to ensure maximum safety.

Do you only offer monthly auto-ship subscriptions?
We offer several options for ordering, which you can find at our Order Options page. The monthly auto-ship program is the least expensive option and you can cancel at any time.

How do I cancel my auto ship?
You can cancel at any time by emailing support@tranquilitylabs.com. Your cancellation will be processed within 48 hours.

How long will it take to reach me?
All orders are shipped USPS First Class with tracking. Orders are shipped within one business day and, for orders within the US, it should reach you within a week.

How long does Focusene™ take to work?
Our formula works in two parts: 1) to provide an immediate boost to the brain systems actively involved in brain signal processing 2) to help balance out nutrition in the areas of the brain responsible for your ability to focus and think clearly. The immediate effects can often be felt in under an hour. The long term balance takes consistency, however, which is why we recommend taking Focusene™ for at least three or four months.

Do you offer free samples?
We are confident Focusene™ will work for you and want you to try the first bottle for a full month, risk free with our 60-day, money-back guarantee.

Is it shipped discreetly?
Yes, it comes in a plain brown package that simply bears our name "Tranquility Labs LLC"

How can I check the status of my order?
You can feel free to ask us about the status of your order at support@tranquilitylabs.com, or use the tracking number supplied in your e-mailed receipt to keep track of your shipment’s location.

Can I take Focusene™ with my medication?
Focusene™ is a natural formula and safe to take with many medications, though we do not recommend taking it with prescription stimulants. However, we do urge you to check with a doctor or pharmacist for any possible interactions if you are currently on any medications. For more information, visit our Safety Information page.

What is the recommended dosage of Focusene™?
Recommended dosage is two capsules taken with water, either both in the morning, or one in the morning and one in the afternoon – as you see fit. For maximum effectiveness, we recommend taking it half an hour before food. It is not recommended that you exceed three capsules at a time or four in one day. Exceeding the maximum dosage is not dangerous, though very high dosages of certain ingredients have not been studied long term.

How do I order Focusene™?
You can order online at Focusene.com or call us at 888–407–9659. All you need is an address and your credit card.

What forms of payment do you accept?
We accept Visa, Master Card, American Express and Discover. We apologize, but we do not accept cash, checks, money orders or PayPal.

How can I be sure my information is secure?
Tranquility Labs LLC only uses encrypted, PCI-compliant methods for storing and transferring customer data. Customer security is a top priority.

What is your guarantee?
Focusene™ orders come with a 60 day money back guarantee. If you are unsatisfied for any reason you may return the product within 60 days for a full refund of the purchase price.